Support & maintenance · 7 services

Support & Maintenance

Bug fixes · Speed · Audits · Retainers · Emergency response

Shopify Support & Maintenance Services

Keep your Shopify store running at peak performance with our expert support and maintenance services. Whether you're facing a technical glitch, need ongoing store monitoring, or want proactive updates to keep your store secure and fast — we've got you covered.

What's Included

  • Bug Fixes & Troubleshooting – Quick resolution of theme, app, or functionality issues
  • Performance Monitoring – Regular checks to ensure your store loads fast and runs smoothly
  • App & Theme Updates – Stay up-to-date with the latest Shopify features and security patches
  • Ongoing Technical Assistance – Dedicated support so you're never left stuck
  • Store Health Audits – Periodic reviews to identify and fix potential issues before they impact sales

Our maintenance plans are designed for Shopify merchants who want peace of mind and a store that's always ready to convert visitors into customers.

7 Services
Rs. 6,600 Starting from
Same day – ongoing Delivery
4.8★ 804 reviews
  • 🛍 Shopify Select Partner since 2017
  • ⭐ 4.8★ · 804 verified reviews
  • 🧾 GST invoice in 2 mins
  • 🔒 SSL secured · 256-bit
7 services

Support & Maintenance

Tier
Why Thriftizer

Senior team. Fixed price. Honest delivery.

No agency politics, no junior team hand-off. Every support & maintenance is delivered by a Shopify Select Partner with 11 years and 804 verified reviews.

4-hour reply

Mon–Sat 9 AM – 8 PM IST · WhatsApp first · senior team replies, not bots.

🧾

GST invoice in 2 mins

Razorpay UPI · Cards · EMI · Stripe International · India bank transfer for large projects.

🛟

7-day post-delivery support

Free WhatsApp support after every delivery. Bug fixes inside the original scope are at no extra cost.

🛍

Shopify Select Partner

11 years building Shopify stores · 804 verified reviews · 150+ D2C brands launched · 30+ countries.

Common questions

Questions about support & maintenance

How does pricing work?+

Every service in this category has a fixed price in INR shown on its product page. Add to cart, pay via Razorpay (UPI / cards / EMI) or Stripe, and we kick off in WhatsApp within 4 hours. GST invoice arrives in 2 minutes.

What if my project has a special requirement?+

Listed prices cover the standard scope. If your project has specific requirements (custom integrations, larger catalogue, B2B logic, multi-currency, headless build), we send a revised quote within 4 hours of reviewing your brief — no work begins until you approve in writing.

Can I bundle multiple services for a discount?+

Yes — use the Bundle Builder to tick services and we apply automatic discounts: 10% off 3+ · 15% off 5+ · 20% off 8+ · 25% off 12+ services. One project lead, one consolidated GST invoice.

How long is delivery?+

Each service shows a fixed delivery window on its product page. For this category, typical delivery is Same day – ongoing. We deliver on the date promised, with daily WhatsApp updates from your assigned project lead.

What is included in support?+

7 days of free WhatsApp support after every delivery. Bug fixes inside the original scope are no extra charge. For ongoing growth, our monthly retainer (Marketing / SEO / Email) starts at Rs. 33,200/mo.

Do you work with international brands?+

Yes — we serve 30+ countries including UAE, USA, UK, Australia, Canada, Singapore. International clients pay in USD via Stripe or by SWIFT. UAE clients can pay AED via Stripe / WISE / bank transfer; we issue VAT-compliant invoices.

Need a custom package?

Submit an enquiry — we build custom packages for stores doing Rs. 50L+ monthly.